Frequently Asked Questions
Everything you need to know about party bookings, general admission, and visiting LOL Kids Club.
Planning a Birthday Party?
Explore packages and reserve a room.
Visiting for Open Play?
Walk-ins welcome daily — get passes.
Birthday Party Booking FAQ
Answers regarding packages, rooms, setup, and party policies.
Facility Rules & Policies
Help us keep LOL Kids Club safe, clean, and fun for all guests.
- 1
Socks must be worn at all times by children and adults in the play area.
- 2
A parent or guardian (18+) must supervise children at all times. No drop-offs.
- 3
Cake, cupcakes, and cake pops are allowed. Ice cream and ice cream cakes are not allowed. All other outside food and drinks are prohibited. Baby food and food for medical dietary needs require approval from LOL Kids Club before bringing them.
- 4
A signed waiver is required for every guest before entering.
- 5
No running, pushing, or rough play. Please be respectful of other guests.
- 6
Food and drinks must remain in the designated cafe/eating areas.
- 7
Please ensure you and your children are feeling well before visiting.
- 8
Follow all staff instructions for a safe and fun experience.
Still have a question?
Our team is here to help! Reach out directly to your nearest location or send us a message.
